The training program should be carried out within a month from today and must not take longer than two weeks to complete.Ħ. Improve quality control over the food served at the staff restaurant by implementing a standardized training program for all employees in handling food and ensuring thorough sanitization of all equipment before use. To do this, you will hold an annual employee engagement survey twice a year and make sure that all employees are engaged in the following five areas achieving company goals, management’s leadership, my rewards, my career, communication with management. Increase employee engagement from the current level of 73% to 80% within six months. This will be measured by the net change in operating expenses from this month to last month. Keep our expenses under control this year by monitoring regularly for unusual spending patterns that could lead to budget overruns in addition to performing an annual audit for all supplies expenses. Read also: 14 Key Areas of Improvement for Managers This will be measured by determining the number of calls completed per hour or the amount of time spent on each call. Improve productivity by 20% in August by re-examining existing processes and procedures to reduce wait time for customers and improve the quality of service. Then identifying trends and how to better prevent them, then train your staff on new processes to ensure customer dissatisfaction issues do not occur again.Ģ. You will do this by reviewing all customer complaints received during the previous quarter. Reduce customer complaints by 5% in the first quarter of this year. If your answer is “no” to the above questions, here are 19 good examples of smart goals for managers that can help you everyday at work: Third, do your goals challenge and inspire you to step up and have a go? And fourth, are your goals realistically attainable? If you can answer “yes” to all of these questions, then chances are good that you have set smart motivational goals. First, are your goals excite and energize you? Are you eager to get started on them? Second, do your goals align with what you trying to achieve? To determine if your goals are smart and motivating, there are some questions you need to ask yourself. “Be more productive” or “be more creative” are not specific goals, and are therefore harder to measure and achieve. For example, “increase sales by 20% in the next quarter” is a specific goal that can be measured (you can track sales numbers), is achievable (it’s not impossible), is relevant to the company’s overall success, and has a timeline attached to it. What Should a Manager do to set Smart Motivational Goals?Ī manager should set goals that are specific, measurable, achievable, relevant, and time-bound. However, many managers struggle with setting smart goals because they don’t always know how best to word and reach them. It also means that there is accountability for achieving those smart goals. The SMART model is one way of ensuring that your goals are achievable by making them specific, measurable, action-oriented with timeframes, relevant, and trackable. And it is not just about having them, but also achieving them on time. Managers need to set great goals to succeed as they make day-to-day decisions that affect the organization.
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